nShift TMS - WooCommerce / F.A.Q

How do I order nShift TMS for WooCommerce?

You order the plugin by following these steps.

Sign in to your TMS account
Click on "my add-on" in the menu
Select integrations and then WooCommerce
Locate the Octagon plugin, and then click order

Next, you will receive an email with links to download the plugin and manual.

Note! If you don't have any TMS account today, you need to create one first by going to this site and click on order button.

Is nShift Order Connection (API Connect) included?

No, but if you don't have an order connection already, we order one for you when you buy one of our plugins. You will then pay SEK 0 in starting fee for the order connection. Contact nShift for questions about the monthly cost.

Do you have any tutorial for the plugin?

Yes, there is an instructional video on our YouTube channel with english subtitle, follow link.

We have activated the setting "Include tracking link in e-mails", but it does not come with a link

For the link to be added, the order must first receive a link from nShift. The link is created when you click "Process" on an order.

If you then change the status of an order to "Completed" in WooCommerce, the link will be included in the email sent out to the customer.

How to get extra data into the calls when sending is stored / booked?

Go to WooCommerce > Settings > Shipping > {Your Delivery Zone} > {Your Shipping method}. Use the field "Extra shipment data in JSON format". This will be merged with the entire body of the call and then converted to XML. The JSON to XML syntax looks like this:

{ “abc”: “def” }
<abc>def</abc>

{“abc”:{“__namespace”:”http://www.spedpoint.com/consignment/types/v1_0”,”__value”:”def”}}
<v1:abc>def</v1> (if v1 is the id of the namespace in the xml header)

{“__key”:”abc”,”__value”:”def”}
<abc>def</abc>

[{“__key”:”abc”,”__value”:”def”},{“__key”:”abc”,”__value”:”def2”}]
<abc>def</abc><abc>def2</abc>

{“__key”:”abc”,”__attributes”:{“ert”:”true”},”__value”:”def”}
<abc ert=”true”>def</abc>

“Specified access point not found" -- What does it mean?

This means that the specified pick up point was not found. This error came on a day when nShift had operational problems with DHL and that error disappeared after some time. The fault was with nShift at the time.

How to enable tracking?

This can be activated under the general settings of the extension.

How to activate pick up points?

Go to WooCommerce > Settings > Shipping, click on your delivery zone, click on your shipping method, select options in Custom Pick Up Location.

What service is needed to access pick up points?

You need an extra account with nShift Delivery with only the optional REST API PickUpLocator. Then, under WooCommerce, enter their nShift Delivery credentials > Settings > Shipping > nShift TMS, beneath the nShift Delivery optional account.

It is possible to get the shipping methods in Klarna Checkouts iframe?

Our plugins; nShift Delivery, nShift Checkout, nShift TMS and PostNord Ship Connect do not support it.
However, we have our own plugin called Klarna Shipping Assistant (KSA) that solves this problem but can currently only interact with our nShift Checkout plugin so far.

You can read more about the plugin here: nShift Klarna Shipping Assistant (KSA) - WooCommerce

How do you change how deliveries are stored or booked?

To remove stored shipments, tick out (deflect) "Create Stored Shipments" on the current mode of delivery, on the contrary for booked ones.

Configuration of shipping zones (e.g. zip code)

Read this article regarding Shipping zones in WooCommerce. Don't miss the section regarding "Sorting shipping zones", that's important.

Updated on: 04/11/2021